Contact

Find the right conversation.

Real conversations with real people on the Boby team. Use the self-routing below to reach the right channel for your enquiry whether you run a Security Firm, want to join the network, or need to speak with someone about a compliance matter.

Self-routing

Who are you?

Each enquiry type routes to a different team. Select the card that fits, and the form below will be pre-filled for you.

I
I run a Security Firm
Master Licence holders interested in joining the Boby network. Firm onboarding, postcode subscription enquiries, credential verification questions, and operational fit discussions.
Routes to · Firm Onboarding Team
II
I want to join as a Peeler
Community members seeking a network invitation. We will check whether your postcode currently has an active Firm sponsor and route you appropriately. If your postcode is not yet served, we will be honest with you.
Routes to · Peeler Onboarding Team
III
I am a licensed Officer
Officers join Boby through their Firm. Use this channel if your Firm is not yet on the network and you'd like us to introduce you to a Firm in your postcode or to follow up on Firm onboarding.
Routes to · Officer Liaison
IV
I manage a property or venue
Custodians of venues, residential complexes, events, and community organisations seeking subscription to the platform. Information requests, demonstration sessions, and pilot enquiries.
Routes to · Property Owner Onboarding
V
I am a regulator or compliance officer
Regulatory enquiries, audit requests, lawful order communications, industry-body correspondence, and verification of platform claims. Routed directly to senior responsible officer.
Routes to · Senior Responsible Officer
VI
I am from the press
Media enquiries, interview requests, factual verification of public statements, and partnership communications from journalism organisations. We respond to verifiable press credentials.
Routes to · Communications
The Form

Send us a message.

A few fields. No marketing checkboxes. No required phone number. We will answer the email you send from.

Contact Enquiry
REF BCF-1.0
Leave blank if writing personally as a Peeler or community member.
Helps us check whether the network is active in your area.
By sending, you consent to our team replying by email to the address provided. We do not add you to any marketing list.
What to expect

Response cadence, by enquiry type.

Different enquiries route to different members of the team. The cadence below is what we hold ourselves to published openly, audited internally.

i
≤ 24 hours
Regulator or compliance enquiry
ii
≤ 48 hours
Press or media enquiry
iii
≤ 5 business days
Firm, Property Owner, or Partnership enquiry
iv
≤ 5 business days
Peeler invitation or Officer enquiry
If your enquiry is urgent and concerns a security or safety matter, please contact your local emergency services first. Boby is the verification and credentialing layer; it is not an emergency response service.
Direct Channels

If you'd prefer to write directly.

For those who'd rather reach us without the form. Each address reaches a specific function.

General Enquiries
hello@getboby.ai
For general questions, partnership ideas, or anything not covered by a specific channel.
Routed to the appropriate team member.
Regulator & Lawful Process
compliance@getboby.ai
Regulatory enquiries, lawful orders, audit requests. Reaches the senior responsible officer directly.
Acknowledged within 24 hours.
Press & Media
press@getboby.ai
Verified journalists and media organisations. Please include your publication and the angle of your enquiry.
Acknowledged within 48 hours.
Privacy & Data
privacy@getboby.ai
Data subject requests, vault access concerns, privacy law correspondence under the Australian Privacy Act.
Acknowledged within 5 business days.
Registered Entity
Entity
Boby Pty Ltd
Jurisdiction
Queensland, Australia
Industry
Master Security Licence holder
Industry Body
NSAA Committee Member
Operations
Primary Office
Gold Coast, Queensland
Pilot Region
Gold Coast, 2026
Hosting
Australia-region · GCP & Cloudflare
Data Sovereignty
Primary residency: Australia